OnurExtra Airline Program is a loyalty program by Onur Air Tasimacilik A.S. based on the system that grants passengers reward points for every domestic and international Onur Air Flight they take, and enables them to spend these reward points again on domestic and international Onur Air Flights.
A Point means the reward points earned by OnurExtra members for the flights they take.
Reward points for domestic and international flights are calculated by the 1 Point = TRY 0.01 parity based on the principles specified under "how to earn points".
Just click here to become a member. You can also contact our call center at 0850 210 6687 or use our mobile web site to subscribe.
Without any need for a card, you will be able to perform your transactions on Onur Air web site or Onur Air Call Center by using your membership numbers (mobile phone/e-mail) and passwords. Therefore, you will not receive a membership card.
Once your membership is activated, you can earn points for all flights you take whether you have bought the tickets through Onur Air direct sales channels or through authorized Onur Air agencies. You can spend your tickets by logging into our website at www.onurair.com using your user name and password.
The more you fly, the more points you can earn and spend on your flights.
Your points vary depending on the fare class of your ticket.
Accordingly, you earn points by
-8% for Extra Flexible tickets,
-4% for Flexible tickets,
-2% for Promotion tickets over the net ticket fare in TRY. Where the fare currency is other than TRY, the points earned are calculated based on the buying exchange rate of CBRT.
-You can earn points for all the services and tickets you buy, excluding: -Reward tickets bought by using OnurExtra points,
-Flights taken before subscription date,
-Flights taken free of charge,
-Special discount tickets and,
-Code share flights.
Your points will have been transferred to your account no later than 72 hours following your flight. The points you have earned will be automatically transferred to your membership account only if you have specified your registered OnurExtra member mobile phone number during the reservation and ticketing process.
Your points remain valid till the end of the 2nd calendar year following the date when you have earned them. For instance, points earned in June 2014 remain valid till the end of 2016.
You can only be entitled to earn points after you have completed your flight.
You can spend your points by clicking on "Puan ile Satın Al (Use My Points to Buy)" section under the payment options tab for the tickets you are going to buy on our website at www.onurair.com.
You can use your points to buy additional services for your travels when you have bought a reward ticket by using your points. For the tickets you have bought by paying the respective fare, however, you should pay the charge to buy additional services.
You can only use your reward points to buy reward tickets and additional services for respective flights. The points you have earned cannot be converted into cash money.
You can inquire your point balance by logging into OnurExtra Member Page on www.onurair.com or calling Onur Air Call Center.
You can only earn points for your own flights. Therefore, you cannot earn points when you buy tickets for another person by using your own credit card.
You cannot transfer your reward points to another member's account.
When your total points amount to the fare of the ticket you wish to buy, you can issue your reward ticket on Onur Air web site (www.onurair.com).
Yes. You can buy reward tickets for anyone you like provided that you have sufficient points to buy a reward ticket.
Yes, you can buy points for reward tickets. When total points do not compensate the ticket fare, members who have collected points equal to at least 75% of the ticket fare can buy block points as TRY 50-100-150-200 for the remainder of the ticket fare.
We do not have any capacity limitations so that you can travel by any of our flights on any date you like. You can issue a reward ticket as long as there are vacant seats in a flight and you have sufficient points for that flight.
You can update your details by logging into OnurExtra member page on www.onurair.com or calling our call center.
Yes. Subject to certain rules, you may make changes in your reward ticket. 'General Ticket Option Rules' currently in place for Promotion, Flexible and Extra Flexible tickets are applicable.
You can access general terms and conditions on OnurExtra here.